Product

Associate Product Manager (remote)

Remote   |   Full Time

We're looking for an associate software product manager to join us.

About us

COING is a unicorn, product-based software company, with offices in California and Europe.

We are focused on creating products that are used by millions around the world. Some of our products include Clockify (time tracking app), Pumble (team chat app), and Plaky (project management app).

Clockify is the world's #1 time tracker, used by millions of people, from individuals to big companies like Hewlett-Packard Enterprise, American Express, Amazon, etc.

About the position

We're looking for a product analyst who'll help us develop and grow Clockify even further. Clockify is the fastest-growing time tracking software on the market and is used by millions of people across the world.

Your job will be to analyze how people use Clockify and make Clockify even more delightful and easier to use. You'll take customer insight from support and marketing, combine it with business metrics from the product analytics software, and work with design and development to create an even better product.

Responsibilities

  • Understand and research customer needs 
  • Write product specifications based on customer needs
  • Make sure designers have all the relevant information when designing a feature
  • Gain input from developers when writing specification and manage feature scope
  • Present specification to developers and clarify it when they have questions
  • Test new features to make sure they are developed according to the specification
  • Collect and analyze customer feedback
  • Collaborate with marketing, sales, and support on backlog refinement
  • Collaborate with product and development on improving work processes

Requirements

  • 1+ year experience in product management, software development, or design
  • Strong copywriting skills
  • Strong communication and interpersonal skills
  • Excellent English skills
  • Knowledge of basic UI/UX design and programming principles and terms
  • Ability to work in CET timezone (9:00-17:00 UTC+1)
  • Fluent in Ex-Yu languages (Serbian, Bosnian, Croatian, Montenegrin)

Nice to haves

  • Bachelor's Degree in Technical Sciences
  • Experience in marketing or customer support
  • Experience with agile project management methodologies
  • Experience with productivity software

Qualities we're looking for

  • Extremely self-motivated and autonomous - you'll be given direction but it's on you to figure out how to proceed
  • Analytical - you should have plenty of experience looking at the data to inform your decisions
  • Creative with strong product intuition - data is a valuable tool but don't use it as a crutch (you need to have an informed opinion and an imagination, especially when building something new from scratch)
  • Systems thinker - you should understand how even the smallest change affects the entire system (consumer products are all about nuance)
  • Super detail oriented - small errors or oversights should jump off the screen for you

What we provide

  • Working in a product-based company with talented experts in the domain
  • Remote-first company (full remote, hybrid model, or onsite)
  • Flexible working hours 
  • Work-life balance (because your family and spare time matter)
  • A supportive, healthy, and transparent work culture that encourages innovation and growth
  • Private health insurance
  • Private dental insurance
  • In-house learning program (social/soft skills workshops, leadership training, tech lectures, knowledge sharing, and tech clubs)
  • Two big team building activities, many small gatherings, and parties
  • Fresh fruits, soft drinks
  • Breakfast in office
  • Home office equipment: laptop, multiple screens, desk, chair, and office supplies

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